Resolved after 1 day, affecting Account Management, on September 3, 2025.
This incident has been resolved and the Forgot/Edit/Reset Password functionality has been fully restored.
Affected components
Account Management
Update timeline
- investigating Sep 03, 2025, 05:32 PM UTC
The "Forgot/Edit Password" feature is currently offline for maintenance. If you need assistance with resetting your password, please open a support ticket. We apologize for any inconveniences this may cause.
- identified Sep 03, 2025, 07:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 04, 2025, 05:40 PM UTC
This incident has been resolved and the Forgot/Edit/Reset Password functionality has been fully restored.
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