Is Ytel down?
Last checked 3m agoNo incidents right now.
Ytel is operational right now. Last checked 3m ago; the most recent incident resolved 19d ago.
Real-time Ytel status, recent outages, and incident history: pulled directly from Ytel's official status page at status.ytel.com every 5 minutes. Pingoru tracks 34 Ytel services and has captured 3 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Ytel reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Data Management / ContactsReporting
Timeline · 3 updates
- investigating · Sep 23, 2026, 03:52 PM UTC
Investigating: Reporting Jobs We are currently investigating an issue affecting Reporting Jobs, where imports and exports are not functioning as expected. Our team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
- monitoring · Sep 23, 2026, 04:20 PM UTC
Reporting Job imports and exports are now functioning as expected. We are continuing to investigate an issue affecting email delivery notifications. Our team is actively working to restore normal notification functionality and will provide further updates as they become available. We appreciate your patience and apologize for any inconvenience.
- resolved · Oct 13, 2026, 04:56 AM UTC
Reporting Job imports, exports, and email delivery notifications are functioning as expected. The extended monitoring period has been completed, and all functionality remains stable. Thank you for your patience.
Latest: Reporting Job imports, exports, and email delivery notifications are functioning as expected. The extended monitoring period has been completed, and all functionality remains stabl…
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- VoiceVoice Calls
Timeline · 3 updates
- investigating · Sep 01, 2026, 03:53 PM UTC
We are currently experiencing elevated latency due to a Google Cloud Services disruption. The following services are affected: Outbound Calls Inbound Calls Webphone Workflow Our team is actively investigating. We will continue to provide updates as the situation develops.
- monitoring · Sep 01, 2026, 04:15 PM UTC
The issue causing elevated latency across Outbound Calls, Inbound Calls, Webphone and Workflow appears to be resolved. Our team is continuing to monitor the affected services to ensure stability and will provide additional updates if the issue returns. We apologize for the inconvenience and appreciate your patience.
- resolved · Sep 01, 2026, 10:17 PM UTC
Latency continues to remain within acceptable thresholds and is no longer impacting services. Our team will continue to monitor system performance to ensure continued stability. We appreciate your patience and apologize for any inconvenience experienced during the disruption.
Latest: Latency continues to remain within acceptable thresholds and is no longer impacting services. Our team will continue to monitor system performance to ensure continued stability. We…
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Timeline · 4 updates
- investigating · Aug 13, 2026, 06:00 PM UTC
We are currently investigating reports that Contact Center Call URL triggers are not executing as expected for some calls. Our engineering team is actively working to identify the root cause and assess the scope of the issue. We will provide additional updates as more information becomes available.
- identified · Aug 13, 2026, 06:16 PM UTC
We have identified the cause of the issue impacting Contact Center Call URL triggers. Our engineering team is actively implementing a fix and validating the solution before deployment. We will continue to provide updates as progress is made. Thank you for your patience.
- monitoring · Aug 13, 2026, 08:57 PM UTC
A solution has been deployed to address the issue impacting Contact Center Call URL triggers. To complete the fix, agents will need to log out of Contact Center and log back in. Once they have logged back in, Call URL triggers should function as expected. We will continue to monitor the system to ensure the issue has been fully resolved.
- resolved · Aug 14, 2026, 03:24 AM UTC
The issue affecting Contact Center Call URL triggers has been resolved. The fix has been successfully deployed, and we have confirmed that Call URL triggers are operating normally. We appreciate your patience while we worked to resolve this issue.
Latest: The issue affecting Contact Center Call URL triggers has been resolved. The fix has been successfully deployed, and we have confirmed that Call URL triggers are operating normally.…
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Incident record
Since April 2026 · Statuspage by Atlassian · 34 components checked every 5 minutesThe longest incident in the last year, Reporting Jobs imports and Exports on September 23, 2026, ran for 20 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Voice Calls4
- Contact Center Agent Portal2
- Voice2
- Call Recording1
- Data Management / Contacts1
Latest incidents
- Reporting Jobs imports and Exports
Investigating: Reporting Jobs We are currently investigating an issue affecting Reporting Jobs, where imports and exports are not functioning as expected. Our…
- Google Cloud Services – Elevated Latency effecting voice calls
We are currently experiencing elevated latency due to a Google Cloud Services disruption. The following services are affected: Outbound Calls Inbound Calls…
- Investigating Missing Contact Center Call URL Triggers
We are currently investigating reports that Contact Center Call URL triggers are not executing as expected for some calls. Our engineering team is actively…
- Reporting Jobs imports and Exports ResolvedStarted Sep 23, 2026, 03:52 PM UTC · Resolved Oct 13, 2026, 04:56 AM UTC · 19d 13h
- Started Sep 01, 2026, 03:53 PM UTC · Resolved Sep 01, 2026, 10:17 PM UTC · 6h 23m
- Started Aug 13, 2026, 06:00 PM UTC · Resolved Aug 14, 2026, 03:24 AM UTC · 9h 24m