Xneelo incident

Outgoing Email Sending Delays

Resolved after 1 day 5 hours, affecting xneelo service, on October 12, 2026.

resolved Oct 16, 2026, 08:42 AM UTC

We are pleased to confirm that the issue affecting outgoing email delivery has been resolved. Queued emails are now processing successfully, though delivery may still be delayed while the remaining backlog clears. Thank you for your patience. Impacted: Managed Hosting - Email

Started
Oct 12, 2026, 09:44 AM UTC
Resolved
Oct 13, 2026, 03:14 PM UTC
Duration
1d 5h
Detected by Pingoru
Oct 12, 2026, 09:44 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Oct 13, 2026, 03:14 PM UTC

    We are pleased to confirm that the issue affecting outgoing email delivery has been resolved. Queued emails are now processing successfully, though delivery may still be delayed while the remaining backlog clears. Thank you for your patience. Impacted: Managed Hosting - Email

  2. resolved Oct 16, 2026, 08:42 AM UTC

    We are pleased to confirm that the issue affecting outgoing email delivery has been resolved. Queued emails are now processing successfully, though delivery may still be delayed while the remaining backlog clears. Thank you for your patience. Impacted: Managed Hosting - Email

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