Is Xneelo down?

Last checked 4m ago
Current status
Xneelo is having a partial outage

21 active incidents: www45.cpt3.host-h.net,www47.cpt1.host-h.net,www47.cpt2.host…, Hardware upgrade - www525.jnb1.host-h.net - Planned mainten… · +19 more

Xneelo is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.

Real-time Xneelo status, recent outages, and incident history: pulled directly from Xneelo's official status page at xneelostatus.co.za every 5 minutes. Pingoru tracks 1 Xneelo service and has captured 206 incidents in the last 90 days (64.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Xneelo reports a new incident, free for 3 monitors, no credit card.

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Xneelo uptime 64.44% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 10h
    Started Oct 30, 2026, 06:47 AM UTC
    xneelo service
    Timeline · 1 update
    • investigating · Oct 30, 2026, 06:47 AM UTC

      WordPress has released an important security update, version 7.1.4, addressing multiple vulnerabilities that could put websites at risk of unauthorised access or compromise. We strongly encourage all customers using WordPress to update their websites as soon as possible to ensure they have the latest security fixes. To update your website, log in to your WordPress dashboard, navigate to Dashboard > Updates, and install the latest available version. We also recommend ensuring your plugins and themes are up to date. For more information about the vulnerabilities and security fixes, please refer to the [official WordPress security announcement](https://wordpress.org/news/2026/10/wordpress-7-1-4/). Keeping your WordPress installation up to date is an important step in protecting your website and its visitors.

    Latest: WordPress has released an important security update, version 7.1.4, addressing multiple vulnerabilities that could put websites at risk of unauthorised access or compromise. We str…

Recent outages & incidents

Past 90 days
  1. Resolved 10m
    Started Oct 23, 2026, 02:57 PM UTC · Resolved Oct 23, 2026, 03:07 PM UTC
    xneelo service
    Timeline · 1 update
    • investigating · Oct 23, 2026, 03:07 PM UTC

      Summary: We are currently experiencing an issue where all credit/debit card payments are unavailable. As a direct result, new domain registrations via the xneelo Control Panel cannot be processed at this time. EFT (Electronic Funds Transfer) payments remain fully operational and can be used as an alternative payment method while we investigate the issue. Impacted: Orders, Payments

    Latest: Summary: We are currently experiencing an issue where all credit/debit card payments are unavailable. As a direct result, new domain registrations via the xneelo Control Panel cann…

  2. Resolved 46m
    Started Oct 22, 2026, 09:20 AM UTC · Resolved Oct 22, 2026, 10:06 AM UTC
    xneelo service
    Timeline · 1 update
    • resolved · Oct 22, 2026, 10:06 AM UTC

      Invoices within the new xneelo Control Panel are currently not loading. Customers with a konsoleH account can view their invoices in the konsoleH Control Panel as an alternative. Our engineers are actively investigating and working to resolve the issue We apologise for any inconvenience caused Impacted: xneelo Control Panel

    Latest: Invoices within the new xneelo Control Panel are currently not loading. Customers with a konsoleH account can view their invoices in the konsoleH Control Panel as an alternative. O…

  3. Resolved 6d 4h
    Started Oct 22, 2026, 07:47 AM UTC · Resolved Oct 28, 2026, 11:53 AM UTC
    xneelo service
    Timeline · 1 update
    • investigating · Oct 22, 2026, 07:47 AM UTC

      On 21 October 2026, the PHP Foundation announced two critical security vulnerabilities (CVE-2026-109618 and CVE-2026-109619) affecting PHP-based websites worldwide, including those hosted by xneelo. Xneelo responded quickly. Before the official patches were released, we put additional recommended protections in place to reduce the risk of exploitation. Our web application firewall running on all managed servers prevented compromise via one of the known published exploits. As soon as the security updates became available, we applied them across all of our hosting servers. Although the updates protect your website against these vulnerabilities, we cannot rule out the possibility that a website may have been compromised before the updates were applied. **What you can do** As a precaution, we recommend that you: - Review your CMS administrator accounts and installed plugins or extensions for anything you don't recognise. - Check your website files for unfamiliar or recently modified files, particularly in upload directories. - Change your website administrator and FTP passwords if you suspect unauthorised access, and enable two-factor authentication where available. - As a general precaution, update your website's CMS, plugins, themes and other software to the latest versions. If you notice unusual activity, investigate it promptly and have your web developer make the necessary changes.

    Latest: On 21 October 2026, the PHP Foundation announced two critical security vulnerabilities (CVE-2026-109618 and CVE-2026-109619) affecting PHP-based websites worldwide, including those…

  4. Resolved 5h 8m
    Started Oct 21, 2026, 09:44 AM UTC · Resolved Oct 21, 2026, 02:52 PM UTC
    xneelo service
    Timeline · 2 updates
    • identified · Oct 21, 2026, 02:46 PM UTC

      https://xneelostatus.co.za/incidents/0ed579a6-f522-4f79-adf0-f0e153c37a09 Impacted: konsoleH, xneelo website

    • resolved · Oct 22, 2026, 05:43 AM UTC

      The security patch has been applied successfully, and phpMyAdmin is accessible again via the xneelo Control Panel. Impacted: konsoleH

    Latest: The security patch has been applied successfully, and phpMyAdmin is accessible again via the xneelo Control Panel. Impacted: konsoleH

  5. Resolved 4h 50m
    Started Oct 21, 2026, 09:13 AM UTC · Resolved Oct 21, 2026, 02:04 PM UTC
    xneelo service
    Timeline · 3 updates
    • investigating · Oct 21, 2026, 09:33 AM UTC

      We are currently experiencing an issue with SMS two-factor authentication. Customers may not receive the verification codes needed to sign in. Our team is investigating and working to restore the service as quickly as possible. We apologise for the inconvenience and will update this notice as more information becomes available. Impacted: konsoleH, xneelo Control Panel

    • monitoring · Oct 21, 2026, 01:15 PM UTC

      SMS two-factor authentication is working again. Our team is monitoring the service to ensure it remains stable. We apologise for the inconvenience and thank you for your patience. Impacted: konsoleH, xneelo Control Panel

    • resolved · Oct 21, 2026, 02:04 PM UTC

      The SMS two-factor authentication service is functioning as expected. This incident is now resolved. Impacted: konsoleH, xneelo Control Panel

    Latest: The SMS two-factor authentication service is functioning as expected. This incident is now resolved. Impacted: konsoleH, xneelo Control Panel

See the full Xneelo outage history

23 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Xneelo outage history →

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Incident record

Since April 2026 · Rootly · 1 component checked every 5 minutes
150incidents recorded
87last 12 months
28last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, Intermittent email connectivity on Shared Servers in Johannesburg on August 12, 2026, ran for 28 days. 535 maintenance windows announced in the same period.

Most affected components, last 12 months

  • xneelo service87

Latest incidents

Outage history

Past 90 days · 28 incidents View full outage history →