Xneelo incident
Intermittent email connectivity on Shared Servers in Johannesburg
Resolved after 27 days 23 hours, affecting xneelo service, on August 12, 2026.
This incident is now resolved following continued monitoring. Email service is confirmed to be functioning normally. Customers affected by this incident can expect a detailed incident report tomorrow, Friday, 11 September. Impacted: Managed Hosting - Email
Affected components
Update timeline
- resolved Sep 10, 2026, 01:30 PM UTC
This incident is now resolved following continued monitoring. Email service is confirmed to be functioning normally. Customers affected by this incident can expect a detailed incident report tomorrow, Friday, 11 September. Impacted: Managed Hosting - Email
- resolved Oct 06, 2026, 05:34 AM UTC
This incident is now resolved following continued monitoring. Email service is confirmed to be functioning normally. Customers affected by this incident can expect a detailed incident report tomorrow, Friday, 11 September. Impacted: Managed Hosting - Email
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