Xneelo incident

Top Level Domain Registrations Temporarily Unavailable

Resolved after 1 day, affecting xneelo service, on September 30, 2026.

resolved Oct 03, 2026, 06:37 AM UTC

We are currently experiencing an issue affecting specific domain registrations. At this time, all new domain registrations, transfers and updates are temporarily unavailable. .co.za, .org.za and .net.za domain extensions are unaffected. Our external domain provider is actively investigating the root cause and working to restore full domain functionality as quickly as possible. Impacted: Domain administration, Orders

Started
Sep 30, 2026, 08:16 AM UTC
Resolved
Oct 01, 2026, 08:18 AM UTC
Duration
1d
Detected by Pingoru
Sep 30, 2026, 08:16 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Oct 01, 2026, 08:18 AM UTC

    We are currently experiencing an issue affecting specific domain registrations. At this time, all new domain registrations, transfers and updates are temporarily unavailable. .co.za, .org.za and .net.za domain extensions are unaffected. Our external domain provider is actively investigating the root cause and working to restore full domain functionality as quickly as possible. Impacted: Domain administration, Orders

  2. resolved Oct 03, 2026, 06:37 AM UTC

    We are currently experiencing an issue affecting specific domain registrations. At this time, all new domain registrations, transfers and updates are temporarily unavailable. .co.za, .org.za and .net.za domain extensions are unaffected. Our external domain provider is actively investigating the root cause and working to restore full domain functionality as quickly as possible. Impacted: Domain administration, Orders

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