Resolved after 17 minutes, affecting xneelo service, on September 29, 2026.
We are currently experiencing intermittent issues with our Live Chat platform. Customers might experience delays or issues while trying to contact us on our Live Chat platform as well as not being able to receive responses on Live Chat. Please get in touch with us at [email protected] if you are unable to successfully connect with us on Live Chat. Impacted: Customer support
Affected components
Update timeline
- resolved Sep 29, 2026, 06:53 PM UTC
We are currently experiencing intermittent issues with our Live Chat platform. Customers might experience delays or issues while trying to contact us on our Live Chat platform as well as not being able to receive responses on Live Chat. Please get in touch with us at [email protected] if you are unable to successfully connect with us on Live Chat. Impacted: Customer support
- resolved Sep 30, 2026, 07:02 PM UTC
We are currently experiencing intermittent issues with our Live Chat platform. Customers might experience delays or issues while trying to contact us on our Live Chat platform as well as not being able to receive responses on Live Chat. Please get in touch with us at [email protected] if you are unable to successfully connect with us on Live Chat. Impacted: Customer support
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