Xneelo incident

Trouble viewing outbound mail logs

Resolved after 5 days 20 hours, affecting xneelo service, on February 13, 2025.

resolved Mar 07, 2025, 11:09 AM UTC

The Mail log tool is functional again Impacted: konsoleH, xneelo Control Panel, Managed Hosting - Email

Started
Feb 13, 2025, 01:45 PM UTC
Resolved
Feb 19, 2025, 10:41 AM UTC
Duration
5d 20h
Detected by Pingoru
Feb 13, 2025, 01:45 PM UTC

Affected components

xneelo service

Update timeline

  1. resolved Feb 19, 2025, 10:41 AM UTC

    The Mail log tool is functional again Impacted: konsoleH, xneelo Control Panel, Managed Hosting - Email

  2. resolved Mar 07, 2025, 11:09 AM UTC

    The Mail log tool is functional again Impacted: konsoleH, xneelo Control Panel, Managed Hosting - Email

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