Xneelo incident

Multiple Cape Town Server down

Resolved after 30 minutes, affecting xneelo service, on February 1, 2025.

resolved Feb 03, 2025, 02:34 PM UTC

Multiple Cape Town servers were inaccessible, but our engineers rectified the error. Impacted: Managed Hosting - Email

Started
Feb 01, 2025, 11:06 PM UTC
Resolved
Feb 01, 2025, 11:36 PM UTC
Duration
30m
Detected by Pingoru
Feb 01, 2025, 11:06 PM UTC

Affected components

xneelo service

Update timeline

  1. resolved Feb 01, 2025, 11:36 PM UTC

    Multiple Cape Town servers were inaccessible, but our engineers rectified the error. Impacted: Managed Hosting - Email

  2. resolved Feb 03, 2025, 02:34 PM UTC

    Multiple Cape Town servers were inaccessible, but our engineers rectified the error. Impacted: Managed Hosting - Email

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