Xneelo incident

Inbound Xneelo Support Emails (Contact Centre) Down

Resolved after 24 minutes, affecting xneelo service, on December 1, 2024.

resolved Dec 04, 2024, 07:31 AM UTC

Inbound emails to the xneelo support email addresses (our Contact Centre) are currently down. Please make use of telephone lines or our LiveChat platform on our website, or via your xneelo Control Panel if you need to reach us. 087 071 0066 / 0861 0861 08 International: +27 21 970 2000 Impacted: Customer support

Started
Dec 01, 2024, 08:04 AM UTC
Resolved
Dec 01, 2024, 08:28 AM UTC
Duration
24m
Detected by Pingoru
Dec 01, 2024, 08:04 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Dec 01, 2024, 08:28 AM UTC

    Inbound emails to the xneelo support email addresses (our Contact Centre) are currently down. Please make use of telephone lines or our LiveChat platform on our website, or via your xneelo Control Panel if you need to reach us. 087 071 0066 / 0861 0861 08 International: +27 21 970 2000 Impacted: Customer support

  2. resolved Dec 04, 2024, 07:31 AM UTC

    Inbound emails to the xneelo support email addresses (our Contact Centre) are currently down. Please make use of telephone lines or our LiveChat platform on our website, or via your xneelo Control Panel if you need to reach us. 087 071 0066 / 0861 0861 08 International: +27 21 970 2000 Impacted: Customer support

Your product runs on more than Xneelo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →