Xneelo incident
Hosting package upgrades and new hosting orders are currently unavailable
Resolved after 7 hours 48 minutes, affecting xneelo service, on August 13, 2026.
Our engineers have identified the root cause of the issue and have released a patch. All upgrades and new hosting orders are operating as expected. Impacted: Orders, Internal Account Transfers, Restructures
Affected components
Update timeline
- resolved Aug 13, 2026, 08:18 PM UTC
Our engineers have identified the root cause of the issue and have released a patch. All upgrades and new hosting orders are operating as expected. Impacted: Orders, Internal Account Transfers, Restructures
- resolved Sep 28, 2026, 06:23 AM UTC
Our engineers have identified the root cause of the issue and have released a patch. All upgrades and new hosting orders are operating as expected. Impacted: Orders, Internal Account Transfers, Restructures
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