Xneelo incident

Telephone lines unavailable

Resolved after 4 minutes, affecting xneelo service, on July 31, 2026.

resolved Aug 03, 2026, 10:23 AM UTC

We are aware that our telephone lines are currently unavailable for inbound and outbound calls. Our system engineers are actively working on this. Please use Live Chat to contact us for live support here: https://xneelo.co.za/contact-us/ Alternatively, you are welcome to contact us via email at [email protected]

Started
Jul 31, 2026, 06:31 AM UTC
Resolved
Jul 31, 2026, 06:36 AM UTC
Duration
4m
Detected by Pingoru
Jul 31, 2026, 06:31 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Jul 31, 2026, 06:36 AM UTC

    We are aware that our telephone lines are currently unavailable for inbound and outbound calls. Our system engineers are actively working on this. Please use Live Chat to contact us for live support here: https://xneelo.co.za/contact-us/ Alternatively, you are welcome to contact us via email at [email protected]

  2. resolved Aug 03, 2026, 10:23 AM UTC

    We are aware that our telephone lines are currently unavailable for inbound and outbound calls. Our system engineers are actively working on this. Please use Live Chat to contact us for live support here: https://xneelo.co.za/contact-us/ Alternatively, you are welcome to contact us via email at [email protected]

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