Resolved after 1 hour 1 minute, affecting xneelo service, on April 14, 2026.
Email anti-virus scanning led to delays in email processing, which resulted in intermittent connectivity issues. During this time, some customers experienced difficulties sending emails. The underlying cause has now been identified and resolved, and services are returning to normal. Impacted: Webmail, Managed Hosting - Email
Affected components
Update timeline
- resolved Apr 14, 2026, 10:36 AM UTC
Email anti-virus scanning led to delays in email processing, which resulted in intermittent connectivity issues. During this time, some customers experienced difficulties sending emails. The underlying cause has now been identified and resolved, and services are returning to normal. Impacted: Webmail, Managed Hosting - Email
- resolved Sep 18, 2026, 06:35 AM UTC
Email anti-virus scanning led to delays in email processing, which resulted in intermittent connectivity issues. During this time, some customers experienced difficulties sending emails. The underlying cause has now been identified and resolved, and services are returning to normal. Impacted: Webmail, Managed Hosting - Email
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