Xneelo incident

502/504 Errors - Cache users

Resolved after 28 minutes, affecting xneelo service, on February 25, 2026.

resolved Sep 17, 2026, 12:35 PM UTC

The cause was identified and fixed by our engineers, the Cache service should now have retuned to normal operations

Started
Feb 25, 2026, 08:30 AM UTC
Resolved
Feb 25, 2026, 08:58 AM UTC
Duration
28m
Detected by Pingoru
Feb 25, 2026, 08:30 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Feb 25, 2026, 08:58 AM UTC

    The cause was identified and fixed by our engineers, the Cache service should now have retuned to normal operations

  2. resolved Sep 17, 2026, 12:35 PM UTC

    The cause was identified and fixed by our engineers, the Cache service should now have retuned to normal operations

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