Xneelo incident

Intermitent connection issues to Cape Town hosted servers

Resolved after 3 hours 7 minutes, affecting xneelo service, on February 7, 2026.

resolved Sep 17, 2026, 12:09 PM UTC

Mitigation measures have been effective and services remain stable. Everything is currently operating normally, and we continue to monitor closely to ensure ongoing reliability.

Started
Feb 07, 2026, 02:46 PM UTC
Resolved
Feb 07, 2026, 05:54 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 07, 2026, 02:46 PM UTC

Affected components

xneelo service

Update timeline

  1. resolved Feb 07, 2026, 05:54 PM UTC

    Mitigation measures have been effective and services remain stable. Everything is currently operating normally, and we continue to monitor closely to ensure ongoing reliability.

  2. resolved Sep 17, 2026, 12:09 PM UTC

    Mitigation measures have been effective and services remain stable. Everything is currently operating normally, and we continue to monitor closely to ensure ongoing reliability.

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