Xneelo incident

Outgoing/Sending Email Delays

Resolved after 16 days 4 hours, affecting xneelo service, on January 20, 2026.

resolved Sep 17, 2026, 11:59 AM UTC

Our third-party spam filter vendor successfully identified the root cause and resolved the issue. Impacted: Managed Hosting - Email

Started: Jan 20, 2026, 09:38 AM UTC
Resolved: Feb 05, 2026, 02:09 PM UTC
Duration: 16d 4h
Detected by Pingoru: Jan 20, 2026, 09:38 AM UTC

Affected components

xneelo service

Update timeline

resolved Feb 05, 2026, 02:09 PM UTC

Our third-party spam filter vendor successfully identified the root cause and resolved the issue. Impacted: Managed Hosting - Email
resolved Sep 17, 2026, 11:59 AM UTC

Our third-party spam filter vendor successfully identified the root cause and resolved the issue. Impacted: Managed Hosting - Email

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