Resolved after 1 day 17 hours, affecting xneelo service, on October 28, 2025.
We are updating Apache across our hosting platform. If you are using a reverse proxy, CDN, monitoring service, or custom integration that connects to your website over HTTPS, please ensure it sends the correct SNI hostname when making the connection. Without SNI, HTTPS connections may fail. If you are using Cloudbric or the xneelo Helper plugin, no action is required on your part, as these services have already made the necessary updates. Impacted: Cloudbric
Affected components
Update timeline
- resolved Oct 30, 2025, 08:16 AM UTC
We are updating Apache across our hosting platform. If you are using a reverse proxy, CDN, monitoring service, or custom integration that connects to your website over HTTPS, please ensure it sends the correct SNI hostname when making the connection. Without SNI, HTTPS connections may fail. If you are using Cloudbric or the xneelo Helper plugin, no action is required on your part, as these services have already made the necessary updates. Impacted: Cloudbric
- resolved Mar 09, 2026, 11:44 AM UTC
We are updating Apache across our hosting platform. If you are using a reverse proxy, CDN, monitoring service, or custom integration that connects to your website over HTTPS, please ensure it sends the correct SNI hostname when making the connection. Without SNI, HTTPS connections may fail. If you are using Cloudbric or the xneelo Helper plugin, no action is required on your part, as these services have already made the necessary updates. Impacted: Cloudbric
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