Xero incident
Global: Invoice Emails - some invoice, quote and statement emails may be delayed
Resolved after 3 hours 23 minutes, affecting Invoicing, Bills & Quotes, on September 1, 2026.
Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.
Affected components
Update timeline
- investigating Sep 01, 2026, 03:41 AM UTC
We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent one this issue is resolved.
- monitoring Sep 01, 2026, 05:24 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved Sep 01, 2026, 07:05 AM UTC
Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.
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