Xero incident
Global: Xero - some customers may be experiencing issues in Xero
Resolved after 1 hour 3 minutes, affecting Xero Platform and Settings, on July 24, 2026.
Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused some features in Xero to become unavailable, and a rollback has restored service.
Affected components
Update timeline
- identified Jul 24, 2026, 01:59 AM UTC
We are aware some customers trying to access Xero are experiencing slowness or errors. Our team is investigating this with urgency
- monitoring Jul 24, 2026, 02:34 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved Jul 24, 2026, 03:02 AM UTC
Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused some features in Xero to become unavailable, and a rollback has restored service.
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