Xero incident
Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ
Resolved after 3 hours 12 minutes, affecting Workpapers and Xero Partner Hub and 1 more, on July 23, 2026.
Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.
Affected components
Update timeline
- investigating Jul 23, 2026, 04:46 AM UTC
We are aware of some customers experiencing slowness or receiving errors when navigating Xero HQ. Our team is investigating this with urgency.
- investigating Jul 23, 2026, 04:49 AM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 05:10 AM UTC
Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.
- resolved Jul 23, 2026, 07:59 AM UTC
Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused.
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