Xero incident

Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero

Resolved after 1 hour 45 minutes, affecting Invoicing, Bills & Quotes, on July 14, 2026.

resolved Jul 14, 2026, 06:43 AM UTC

Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service.

Started
Jul 14, 2026, 04:57 AM UTC
Resolved
Jul 14, 2026, 06:43 AM UTC
Duration
1h 45m
Detected by Pingoru
Jul 14, 2026, 04:57 AM UTC

Affected components

Invoicing, Bills & Quotes

Update timeline

  1. investigating Jul 14, 2026, 04:57 AM UTC

    We are aware of some customers experiencing slowness or receiving errors when accessing Invoicing in Xero. Our team is investigating this with urgency.

  2. resolved Jul 14, 2026, 06:43 AM UTC

    Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service.

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