Xero incident
Global: Payroll - We are aware some customers are currently experiencing errors in Payroll
Resolved after 1 hour 9 minutes, affecting AU Payroll and NZ Payroll and 1 more, on October 30, 2025.
Our team has resolved the issue impacting customers trying to access Payroll. This was caused by security related patching. We apologise for any inconvenience this has caused.
Affected components
Update timeline
- investigating Oct 30, 2025, 01:13 AM UTC
We are aware some customers are experiencing errors when navigating in Payroll. Our team is investigating this with urgency. Status Last Reviewed: 01:12 UTC
- monitoring Oct 30, 2025, 01:35 AM UTC
Our team has implemented a fix and we are currently monitoring the results. Status Last Reviewed: 02:06 UTC
- resolved Oct 30, 2025, 02:23 AM UTC
Our team has resolved the issue impacting customers trying to access Payroll. This was caused by security related patching. We apologise for any inconvenience this has caused.
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