Xero incident
Global: Bills - Some customers are unable to access Bills
Resolved after 27 minutes, affecting Invoicing, Bills & Quotes, on December 1, 2025.
Our team has resolved the issue impacting customers trying to access Bills. We apologise for any inconvenience this has caused. This was due to a change which was rolled back.
Affected components
Update timeline
- investigating Dec 01, 2025, 07:08 PM UTC
We are aware some customers trying to access bills are experiencing errors. Our team is investigating this with urgency.
- identified Dec 01, 2025, 07:27 PM UTC
We have identified what is preventing customers trying to access Bills. This is our top priority and we will update you as soon as we can.
- resolved Dec 01, 2025, 07:36 PM UTC
Our team has resolved the issue impacting customers trying to access Bills. We apologise for any inconvenience this has caused. This was due to a change which was rolled back.
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