Xero incident
Global: Xero Log In - some customers are experiencing issues logging into Xero
Resolved after 14 minutes, affecting Xero Platform and Settings, on January 30, 2026.
Our team has resolved the issue impacting customers trying to log in to Xero. We apologise for any inconvenience this has caused. This was caused by a release which has been rolled back.
Affected components
Update timeline
- investigating Jan 30, 2026, 01:21 AM UTC
We are aware some customers trying to log in to Xero are experiencing a continuous loading screen. Our team is investigating this with urgency.
- monitoring Jan 30, 2026, 01:29 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved Jan 30, 2026, 01:36 AM UTC
Our team has resolved the issue impacting customers trying to log in to Xero. We apologise for any inconvenience this has caused. This was caused by a release which has been rolled back.
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