Xero incident

Global: Projects - Creating and changing Projects

Resolved after 2 hours 32 minutes, affecting Projects, on February 26, 2026.

resolved Feb 26, 2026, 12:01 PM UTC

Our team has resolved the issue causing some customers to receive an error when creating new Projects. There may be some delay in changes being populated as the system catches up. We apologise for any inconvenience this has caused.

Started
Feb 26, 2026, 09:29 AM UTC
Resolved
Feb 26, 2026, 12:01 PM UTC
Duration
2h 32m
Detected by Pingoru
Feb 26, 2026, 09:29 AM UTC

Affected components

Projects

Update timeline

  1. investigating Feb 26, 2026, 09:29 AM UTC

    We are aware that some customers are experiencing errors when trying to creating a new Project and may see delays when making changes to existing Projects. Our team is investigating this with urgency.

  2. resolved Feb 26, 2026, 12:01 PM UTC

    Our team has resolved the issue causing some customers to receive an error when creating new Projects. There may be some delay in changes being populated as the system catches up. We apologise for any inconvenience this has caused.

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