Xendit incident

VIRTUAL_ACCOUNT BJB Indonesia Disruption

Resolved after 1 hour 54 minutes, affecting Virtual Account - BJB, on August 31, 2026.

resolved Aug 31, 2026, 03:03 PM UTC

Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

Started
Aug 31, 2026, 01:09 PM UTC
Resolved
Aug 31, 2026, 03:03 PM UTC
Duration
1h 54m
Detected by Pingoru
Aug 31, 2026, 01:09 PM UTC

Affected components

Virtual Account - BJB

Update timeline

  1. identified Aug 31, 2026, 01:09 PM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. resolved Aug 31, 2026, 03:03 PM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

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