Xendit incident

VIRTUAL_ACCOUNT WOORI Vietnam Disruption

Resolved after 29 minutes, affecting Virtual Account - Woori, on August 26, 2026.

resolved Aug 26, 2026, 12:55 PM UTC

Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

Started
Aug 26, 2026, 12:26 PM UTC
Resolved
Aug 26, 2026, 12:55 PM UTC
Duration
29m
Detected by Pingoru
Aug 26, 2026, 12:26 PM UTC

Affected components

Virtual Account - Woori

Update timeline

  1. identified Aug 26, 2026, 12:26 PM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT WOORI creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. resolved Aug 26, 2026, 12:55 PM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

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