Resolved after 84 days 14 hours, affecting Virtual Account - BANK_TRANSFER and Electricity Bill, on April 30, 2026.
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Affected components
Virtual Account - BANK_TRANSFERElectricity Bill
Update timeline
- identified Apr 30, 2026, 12:04 PM UTC
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BANK_TRANSFER due to disruption on our partner's end. Sorry for the inconvenience caused. Sincerely, Xendit customer service
- identified Jun 19, 2026, 04:14 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 24, 2026, 02:09 AM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
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