Resolved after 20 hours 54 minutes, affecting Virtual Account - BNC, on August 2, 2026.
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Affected components
Update timeline
- identified Aug 02, 2026, 10:44 AM UTC
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNC payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved Aug 03, 2026, 07:39 AM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Your product runs on more than Xendit
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services