Xendit incident

DIRECT_DEBIT METROBANK_ONLINE_BANKING Philippines Disruption

Resolved after 22 hours 24 minutes, affecting Direct Debit - Metrobank Online Banking, on July 1, 2026.

identified Jul 01, 2026, 04:36 AM UTC

Dear Valued Customers, We have detected issues with DIRECT_DEBIT METROBANK_ONLINE_BANKING payments due to disruption on our partner's end. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Started: Jul 01, 2026, 04:36 AM UTC
Resolved: Jul 02, 2026, 03:01 AM UTC
Duration: 22h 24m
Detected by Pingoru: Jul 01, 2026, 04:36 AM UTC

Affected components

Direct Debit - Metrobank Online Banking

Update timeline

identified Jul 01, 2026, 04:36 AM UTC

Dear Valued Customers, We have detected issues with DIRECT_DEBIT METROBANK_ONLINE_BANKING payments due to disruption on our partner's end. Sorry for the inconvenience caused. Sincerely, Xendit customer service
resolved Jul 02, 2026, 03:01 AM UTC

This incident has been resolved.

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