Resolved after 5 hours 40 minutes, affecting Direct Debit - BPI Recurring, on June 22, 2026.
Dear Customers, We have identified an issue with the BPI Recurring channel with making payments. Customers will see a 500 response when trying to create payments using this channel. We have escalated to our partner and will keep you informed of any updates. Best Regards, Xendit Team
Affected components
Update timeline
- identified Jun 22, 2026, 09:19 AM UTC
Dear Customers, We have identified an issue with the BPI Recurring channel with making payments. Customers will see a 500 response when trying to create payments using this channel. We have escalated to our partner and will keep you informed of any updates. Best Regards, Xendit Team
- resolved Jun 23, 2026, 02:34 AM UTC
This incident has been resolved.
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