Resolved after 44 minutes, affecting Third Party Integrations (e.g. Shopify, WooCommerce etc.), on June 3, 2026.
Shopify have identified the root cause and implemented a fix. We have observed that the service has returned to normal.
Affected components
Update timeline
- identified Jun 03, 2026, 02:21 PM UTC
Dear customers, We have identified an issue on the Shopify API that is having the following impact: * Inability to complete checkout from Shopify * Delayed payment webhooks to Shopify stores We understand the importance of uninterrupted payment services and apologize for any inconvenience this may cause. We are working with our partner to resolve this issue as soon as possible. Warm regards, Xendit Customer Support
- resolved Jun 03, 2026, 03:05 PM UTC
Shopify have identified the root cause and implemented a fix. We have observed that the service has returned to normal.
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