Xendit incident
Delay in Regional Remittance due to name screen partner outage
Resolved after 52 minutes, affecting Remittance Payouts, on May 21, 2026.
Dear Customers, Our name screening partner is currently experiencing an unplanned outage. Merchants will currently see a remittance stuck in pending state. The remittance will be processed after our name screening partners outage is resolved. No retries/reconciliation is needed. Best Regards, Xendit Team
Affected components
Update timeline
- investigating May 21, 2026, 03:06 PM UTC
Dear Customers, Our name screening partner is currently experiencing an unplanned outage. Merchants will currently see a remittance stuck in pending state. The remittance will be processed after our name screening partners outage is resolved. No retries/reconciliation is needed. Best Regards, Xendit Team
- resolved May 21, 2026, 03:58 PM UTC
This incident has been resolved.
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