Resolved on May 7, 2026.
Dear Merchants, We detected a disruption to our webhooks during a routine database upgrade between the hours of 2:46am WIB - 3:17am WIB (31 minutes). We are currently in the process of reconciliation to find unsent webhooks. For potential duplicate webhooks, merchants are advised to rely on the idempotency key to guard against such occurences. We're sorry for the inconvenience.
Update timeline
- resolved May 07, 2026, 10:43 PM UTC
Dear Merchants, We detected a disruption to our webhooks during a routine database upgrade between the hours of 2:46am WIB - 3:17am WIB (31 minutes). We are currently in the process of reconciliation to find unsent webhooks. For potential duplicate webhooks, merchants are advised to rely on the idempotency key to guard against such occurences. We're sorry for the inconvenience.
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