Xendit incident

Intermittent Dashboard Outage

Resolved after 53 minutes, affecting Dashboard and Dashboard Withdrawals and 1 more, on May 6, 2026.

resolved May 06, 2026, 11:49 AM UTC

Dear Customers, We have rectified the earlier issue. The dashboard should be fully operational. Warm regards, Xendit Customer Support

Started
May 06, 2026, 10:55 AM UTC
Resolved
May 06, 2026, 11:49 AM UTC
Duration
53m
Detected by Pingoru
May 06, 2026, 10:55 AM UTC

Affected components

DashboardDashboard WithdrawalsOnboardingAutowithdrawalBatch DisbursementsPayment LinksBanking as a ServiceTopup

Update timeline

  1. identified May 06, 2026, 10:55 AM UTC

    Dear Customers, We are investigating an issue that may cause some users to experience intermittent failures when accessing https://dashboard.xendit.co. We are working to find a resolution as soon as possible. Warm regards, Xendit Customer Support

  2. resolved May 06, 2026, 11:49 AM UTC

    Dear Customers, We have rectified the earlier issue. The dashboard should be fully operational. Warm regards, Xendit Customer Support

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