Xendit incident

Payouts Disruption in Philippines

Resolved after 10 minutes, affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, on October 20, 2026.

identified Oct 20, 2026, 09:00 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

Started
Oct 20, 2026, 09:00 PM UTC
Resolved
Oct 20, 2026, 09:10 PM UTC
Duration
10m
Detected by Pingoru
Oct 20, 2026, 09:00 PM UTC

Affected components

Disbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 20, 2026, 09:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

  2. resolved Oct 20, 2026, 09:10 PM UTC

    This incident has been resolved.

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