Resolved after 8 minutes, affecting User Portal and Chat Support, on October 8, 2026.
Our internal teams have confirmed the issue with intermittent performance degradation affecting User Portal is now resolved.
Affected components
User PortalChat Support
Update timeline
- investigating Oct 08, 2026, 06:23 PM UTC
We are currently investigating reports of intermittent connectivity degradation affecting the User Portal. As a result, chat functionality and access to manage installations have been impacted. Our internal teams are investigating the issue, and we will provide updates as available.
- resolved Oct 08, 2026, 06:31 PM UTC
Our internal teams have confirmed the issue with intermittent performance degradation affecting User Portal is now resolved.
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