Resolved after 1 day 2 hours, affecting Europe, on October 20, 2026.
All services are fully operational again at this time. We will continue to monitor the situation and update this status page once we have more information to provide.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:33 AM UTC
We have received reports of some installs experiencing 522 errors at this time. Our internal teams are currently investigating.
- investigating Oct 20, 2026, 08:18 AM UTC
We are currently working with our impacted vendor partner who is investigating downtime and 522 errors for a subset of customers in the EU region. Updates will follow when available.
- investigating Oct 20, 2026, 09:16 AM UTC
We are continuing to work with our impacted vendor partner who is investigating downtime and 522 errors for a subset of customers in the EU region. More updates will follow when available.
- investigating Oct 20, 2026, 10:10 AM UTC
We are actively engaged with our vendor partner as they investigate the downtime and 522 errors affecting a subset of our EU customers. Further updates will be provided as soon as they become available.
- identified Oct 20, 2026, 11:22 AM UTC
Our third party vendor has confirmed a power outage which has been mitigated. They are working on restoring infrastructure services. Further updates will be provided as we receive them.
- identified Oct 20, 2026, 12:22 PM UTC
Our third-party vendor is actively working to restore the affected services. Updates will be posted as we see improvements.
- monitoring Oct 20, 2026, 12:43 PM UTC
All services are fully operational again at this time. We will continue to monitor the situation and update this status page once we have more information to provide.
- resolved Oct 21, 2026, 09:20 AM UTC
This incident has been resolved. Thank you for your patience.
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