Resolved after 12 days 18 hours, affecting North America, on October 7, 2026.
This issue is now resolved. Please reach out to our live chat should further assistance be needed.
Affected components
Update timeline
- investigating Oct 07, 2026, 04:27 PM UTC
We’re aware that some customers are seeing 502/522 errors, and our engineering team is investigating. We’ll share updates as soon as we have more information.
- identified Oct 07, 2026, 08:43 PM UTC
Our teams have identified the cause for this problem and are working on a fix. We will continue updating this incident with the latest updates as soon as they're available.
- monitoring Oct 08, 2026, 06:59 PM UTC
Our teams have activated mitigation measures that will continue to roll out in the coming days, and are actively monitoring for any issues.
- resolved Oct 20, 2026, 10:59 AM UTC
This issue is now resolved. Please reach out to our live chat should further assistance be needed.
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