Workato incident

Unable to View Conversations Page

Resolved after 3 hours 17 minutes, affecting Agent Studio, on April 30, 2026.

resolved Apr 30, 2026, 07:36 PM UTC

The issue has been fixed and customers should now be able to access the Conversations page. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Started
Apr 30, 2026, 04:19 PM UTC
Resolved
Apr 30, 2026, 07:36 PM UTC
Duration
3h 17m
Detected by Pingoru
Apr 30, 2026, 04:19 PM UTC

Affected components

Agent Studio

Update timeline

  1. identified Apr 30, 2026, 04:19 PM UTC

    We have identified an issue where users are unable to view the Conversations page and may encounter a server error. We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.

  2. resolved Apr 30, 2026, 07:36 PM UTC

    The issue has been fixed and customers should now be able to access the Conversations page. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Your product runs on more than Workato

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →