Workato incident

Ongoing Issue

Resolved after 2 hours 50 minutes, on May 13, 2026.

resolved May 13, 2026, 11:47 AM UTC

On May 13, 2026, between approximately 09:55 AM and 10:45 AM UTC, the Workato platform experienced a degradation in its custom SDK service. Customers may have encountered errors in the Custom SDK and Snippets by Workato actions. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

Started
May 13, 2026, 07:55 AM UTC
Resolved
May 13, 2026, 10:45 AM UTC
Duration
2h 50m
Detected by Pingoru
May 13, 2026, 07:55 AM UTC

Update timeline

  1. resolved May 13, 2026, 11:47 AM UTC

    On May 13, 2026, between approximately 09:55 AM and 10:45 AM UTC, the Workato platform experienced a degradation in its custom SDK service. Customers may have encountered errors in the Custom SDK and Snippets by Workato actions. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

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