Workato incident

Workato Go Service Disruption

Resolved after 3 hours 6 minutes, affecting Workato GO, on May 8, 2026.

resolved May 08, 2026, 04:23 AM UTC

Workato Go access has been restored and knowledge base creation and retrieval are functioning as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Started
May 08, 2026, 01:17 AM UTC
Resolved
May 08, 2026, 04:23 AM UTC
Duration
3h 6m
Detected by Pingoru
May 08, 2026, 01:17 AM UTC

Affected components

Workato GO

Update timeline

  1. investigating May 08, 2026, 01:17 AM UTC

    We are currently investigating an issue affecting access to Workato Go. Some users may experience difficulties loading the application. Our team is actively working to restore full access and will provide updates as the situation develops.

  2. investigating May 08, 2026, 01:20 AM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 02:55 AM UTC

    We are continuing to investigate the issue affecting access to Workato Go and knowledge base access and creation. We have identified that this is related to an ongoing incident with AWS. We are actively monitoring the situation and will provide further updates. Reference: AWS Service Health Dashboard – https://health.aws.amazon.com/health/status

  4. resolved May 08, 2026, 04:23 AM UTC

    Workato Go access has been restored and knowledge base creation and retrieval are functioning as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

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