Resolved after 2 hours 21 minutes, on October 20, 2025.
The issue has been resolved. Chat support is now loading and operating normally. Thank you for your patience.
Update timeline
- identified Oct 20, 2025, 07:19 AM UTC
We're experiencing issues with our chat support where the chat interface is stuck on loading and not appearing. This is due to an ongoing incident with our chat provider, Intercom. Our team is monitoring the situation closely. In the meantime, you can reach our support team via [email protected] or via our ticket portal https://support.workato.com/. We'll update you as soon as chat support is restored.
- resolved Oct 20, 2025, 09:40 AM UTC
The issue has been resolved. Chat support is now loading and operating normally. Thank you for your patience.
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