Resolved after 1 hour 8 minutes, affecting Webhooks, on October 20, 2025.
Our webhook infrastructure has recovered from increased latency as our external service provider continues to mitigate their issue. The backlog of events have already been processed and no data loss was observed. Customers should no longer experience any delays in job creation with realtime triggers. Please contact Workato Support at support.workato.com if you continue to experience issues or have any questions regarding this event.
Affected components
Update timeline
- identified Oct 20, 2025, 07:47 PM UTC
We have identified an issue with our webhook infrastructure. Customers may experience delays in job creation for recipes with realtime triggers. This is due to an ongoing incident with our external service provider that affects our webhook infrastructure. Our team is monitoring the situation closely and no data loss is expected. We will continue to provide updates as soon as they are available.
- resolved Oct 20, 2025, 08:56 PM UTC
Our webhook infrastructure has recovered from increased latency as our external service provider continues to mitigate their issue. The backlog of events have already been processed and no data loss was observed. Customers should no longer experience any delays in job creation with realtime triggers. Please contact Workato Support at support.workato.com if you continue to experience issues or have any questions regarding this event.
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