Resolved on October 24, 2025.
Between approximately 09:00 and 09:01 PM UTC on October 24, 2025, the Workato platform experienced a performance degradation. Customers may have observed jobs failing with the error message "Internal Error" or "Job process execution died". Customers may also have experienced delays in job creation with polling or realtime triggers, in addition to errors in the web UI. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
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- resolved Oct 24, 2025, 11:09 PM UTC
Between approximately 09:00 and 09:01 PM UTC on October 24, 2025, the Workato platform experienced a performance degradation. Customers may have observed jobs failing with the error message "Internal Error" or "Job process execution died". Customers may also have experienced delays in job creation with polling or realtime triggers, in addition to errors in the web UI. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
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