Workato incident

RecipeOps by Workato Connector Performance Degradation

Resolved on October 28, 2025.

resolved Oct 28, 2025, 11:30 AM UTC

On October 28, 2025, between approximately 10:00 AM and 10:10 AM UTC, the "RecipeOps by Workato" connector experienced degraded performance when processing "Search job history" action requests. During this period, customers may have encountered job failures with "Got status 504" error message. The issue has been resolved, and the platform has returned to normal operation. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this incident.

Started
Oct 28, 2025, 10:00 AM UTC
Resolved
Oct 28, 2025, 10:00 AM UTC
Duration
–
Detected by Pingoru
Oct 28, 2025, 10:00 AM UTC

Update timeline

  1. resolved Oct 28, 2025, 11:30 AM UTC

    On October 28, 2025, between approximately 10:00 AM and 10:10 AM UTC, the "RecipeOps by Workato" connector experienced degraded performance when processing "Search job history" action requests. During this period, customers may have encountered job failures with "Got status 504" error message. The issue has been resolved, and the platform has returned to normal operation. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support at https://support.workato.com or your assigned CSM if you have any questions or require assistance regarding this incident.

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