Workato incident

Database actions incident

Resolved on November 11, 2025.

resolved Nov 12, 2025, 02:03 PM UTC

Workato experienced an incident impacting the functionality of the Snowflake, SQL Server, MySQL, and PostgreSQL adapters. During this period, some customers may have encountered errors related to HTTP 429 responses when executing actions related to these adapters. We have identified the underlying cause of the incident and have taken remediation steps. Jobs with failed actions may be repeated as needed. If you continue to experience any issues, please contact Workato Support at support.workato.com.

Started
Nov 11, 2025, 11:50 PM UTC
Resolved
Nov 11, 2025, 11:50 PM UTC
Duration
–
Detected by Pingoru
Nov 11, 2025, 11:50 PM UTC

Update timeline

  1. resolved Nov 12, 2025, 02:03 PM UTC

    Workato experienced an incident impacting the functionality of the Snowflake, SQL Server, MySQL, and PostgreSQL adapters. During this period, some customers may have encountered errors related to HTTP 429 responses when executing actions related to these adapters. We have identified the underlying cause of the incident and have taken remediation steps. Jobs with failed actions may be repeated as needed. If you continue to experience any issues, please contact Workato Support at support.workato.com.

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