Workato incident

Connector action failures

Resolved on November 18, 2025.

resolved Nov 26, 2025, 06:02 PM UTC

On November 18, 2025, between approximately 11:55 AM and 02:45 PM UTC, the Workato platform experienced a degradation in connectivity service. Customers may have experienced action failures with "Timed out connecting to server" error across various connectors. Jobs affected by this issue can be repeated. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

Started
Nov 18, 2025, 10:55 AM UTC
Resolved
Nov 18, 2025, 10:55 AM UTC
Duration
–
Detected by Pingoru
Nov 18, 2025, 10:55 AM UTC

Update timeline

  1. resolved Nov 26, 2025, 06:02 PM UTC

    On November 18, 2025, between approximately 11:55 AM and 02:45 PM UTC, the Workato platform experienced a degradation in connectivity service. Customers may have experienced action failures with "Timed out connecting to server" error across various connectors. Jobs affected by this issue can be repeated. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

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