Resolved on November 20, 2025.
Approximately starting November 20, 2025, the Workato platform experienced a degradation affecting Agent Studio. Customers may have experienced "An unexpected error occurred during execution" error message when interacting with Workato Genie. The issue has been resolved, and Workato Genies are now functioning normally. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
Update timeline
- resolved Nov 25, 2025, 10:15 PM UTC
Approximately starting November 20, 2025, the Workato platform experienced a degradation affecting Agent Studio. Customers may have experienced "An unexpected error occurred during execution" error message when interacting with Workato Genie. The issue has been resolved, and Workato Genies are now functioning normally. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
Your product runs on more than Workato
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services