Resolved after 1 hour 26 minutes, affecting Workato GO, on December 19, 2025.
After further monitoring, this issue is now considered resolved. Customers may now be able to resume indexing their data sources, and searches should be successful. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Affected components
Update timeline
- investigating Dec 19, 2025, 11:40 PM UTC
We are investigating an issue impacting Workato Go's Search and Indexing. Customers may observe search results not being returned and documents not being indexed. We will share additional information as soon as it is available.
- monitoring Dec 20, 2025, 12:52 AM UTC
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor performance as it recovers.
- resolved Dec 20, 2025, 01:07 AM UTC
After further monitoring, this issue is now considered resolved. Customers may now be able to resume indexing their data sources, and searches should be successful. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
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